BEGIN:VCALENDAR VERSION:2.0 PRODID:-//wp-events-plugin.com//7.2.3.1//EN TZID:Europe/London X-WR-TIMEZONE:Europe/London BEGIN:VEVENT UID:825@m25lib.org.uk DTSTART;TZID=Europe/London:20200318T103000 DTEND;TZID=Europe/London:20200318T163000 DTSTAMP:20200317T114159Z URL:https://www.m25lib.org.uk/events/applying-ux-techniques-tg3-ux/ SUMMARY:Applying UX techniques – a practical using observation and analys ing the results\, along with sharing UX experiences from other libraries [TG3/UX] - Please note this event has been postponed until further notice DESCRIPTION: \;\n\nTHIS EVENT HAS BEEN POSTPONED UNTIL FURTHER NOTICE. Please contact cpd25@london.ac.uk with any queries.\n\nDonna Lanclos\, Con sulting Anthropologist\, Anodyne Anthropology LLC will be leading an exerc ise on using Ethnographic Observations and will then help attendees brains torm UX projects.\n\nThree universities\, London South Bank\, City and Wes tminster\, will then discuss how their library teams have used UX to make service improvements.\n\nProgramme:\n10:00-10:30 Registration\n10:30-11:1 5   Ethnographic observations workshop - Donna Lanclos\n11:15-11:35    Break\n11:35-12:30  Analysis and coding of observations followed by Brain storming UX projects with Donna Lanclos\n12:30-1:20   Lunch\n1:20-2.00     UX experience in the library at University of Westminster\n2:00-2:40   UX experiences in the library at London South Bank University\n2:40-3:10    Break\, networking time to discuss UX plans\n3:10-3.50    UX experi ences in the library at City\, University of London\n3:50-4.20   Q&\;A session\n4.20-4:30   Closing Comments\n\nSpeakers:\n\nAimee Andersen cur rently working at the University of Westminster as an UX and Engagement Co ordinator. She has an academic background in Anthropology and has worked a cross both the social services sector and the library industry in both Aus tralia and the UK. She is actively engaged in projects within the Universi ty Library that champion social causes such as the Human Library project a nd the library UX team.\n\nSinead Beverland has been working in Academic L ibraries for 16 years and is currently UX and Engagement Coordinator at th e University of Westminster. Alongside this role she is a writer and indep endent film producer who works with a collective of talented creatives to create engaging stories. Her experience as both writer and producer have h elped inform her approach to planning and engaging staff and students with both UX and Library social media.\n\nTogether\, Sinead and Aimee bring un ique and complementary experiences to the UX role along with a strong back ground of customer service experience.\n\nAlan Doherty\, Library Site Mana ger at London South Bank University for over 10 years – one of the manag ers responsible for the Library’s Customer Services Team\, with particul ar responsibility for library spaces\; circulation services\; and for the Library’s Collection Management and Staff Development teams.\n\nDewi Gri ffin. Working within the library Customer Service team at London South Ban k University I have been building my knowledge and experience of developin g user experience practices. Prior to this role\, I worked within the Furt her Education sector (FE) where I was involved in learner voice activities across pre-Apprenticeship and Apprenticeship programmes.\n\nRachel Scott Halls currently works as User Services Manager at City\, University of Lon don where she provides operational leadership to staff and oversees the de velopment of spaces and services at the Northampton Square Library. Within this role Rachel also leads the Library Services’ UX operational group working with staff across the service to involve users in the development of physical and online services and spaces.\n\nVenue:\nThe London Mathemat ical Society\n\nCost:\n£200 for members\n£300 for other institutions\nIn cludes lunch and refreshments\n\nCancellations less than one week before t he event will be charged a 50% cancellation fee. In the event of a ‘no-s how’ on the day\, the full fee will be charged.\n\nTo book a place pleas e use our online booking form. Please remember to include your PO number a s bookings cannot be confirmed without this.\n\n \; CATEGORIES:cpd25 Events LOCATION: The London Mathematical Society\, 57-58 Russell Square\, London\, WC1B 4HS\, United Kingdom GEO:51.5211757;-0.12442060000000765 X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=57-58 Russell Square\, Lond on\, WC1B 4HS\, United Kingdom;X-APPLE-RADIUS=100;X-TITLE= The London Math ematical Society:geo:51.5211757,-0.12442060000000765 END:VEVENT BEGIN:VTIMEZONE TZID:Europe/London X-LIC-LOCATION:Europe/London BEGIN:STANDARD DTSTART:20191027T010000 TZOFFSETFROM:+0100 TZOFFSETTO:+0000 TZNAME:GMT END:STANDARD END:VTIMEZONE END:VCALENDAR