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UID:462@m25lib.org.uk
DTSTART;TZID=Europe/London:20120313T163000
DTEND;TZID=Europe/London:20120313T163000
DTSTAMP:20170315T115015Z
URL:https://www.m25lib.org.uk/events/libraries-are-for-learning-managing-s
 tudent-behaviour-in-the-21st-century-event-ref-no-tg4lal-2/
SUMMARY:Libraries are for learning? - Managing student behaviour in the 21s
 t century [Event Ref. No. TG4/LAL]
DESCRIPTION:For those who missed it last year\, cpd25 is pleased to announc
 e that this is another chance to book for Ash Charlton’s popular session
  on managing student behaviour. \n\nIt's still not like it was in our day.
 ..while students are twittering and drinking coffee and chatting to friend
 s in the Library or on the phone they are learning and multi-tasking and s
 tudying at the same time. Or are they? Do Libraries still need to set boun
 daries for student behaviour in order to keep the library an appropriate p
 lace for learning without looking out of date?\n\nIn the morning session A
 sh Charlton from Acenterprise will explain why we do need to do this and g
 ive us some techniques for successfully managing potentially disruptive be
 haviour. He will encourage us to better understand student behaviour\,  to
  see where students are coming from and appreciate the pressures that they
  are now under. He will involve attendees in setting a potentially negativ
 e scene positively and in dealing with any difficult situations that do ar
 ise. There will also be the opportunity to look at some short case studies
  and share good practice with colleagues. \n\nAttendees should go away rea
 ssured that issues around student behaviour are common to all academic lib
 raries and armed with ideas and techniques to use in their own libraries.\
 n\nOverview: \n\n9.00 - 9.30: Registration with tea\, coffee & biscuits \n
 \n9.30: Start \n\nAsh Charlton of ACENTERPRISE: \n* Assertiveness\n* confl
 ict resolution\n* emotional intelligence \n\n[11.15 - 11.30: Tea\, coffee 
 & biscuits]\n\n13.00 - 13.45: Lunch \n\n13.45: \nCase study of good practi
 ce: \nAnna Knox\, Customer Services manager\, UEL. Anna Knox has been Cust
 omer Services Manager at the University of East London since September 200
 5. She previously worked in Public Libraries in Hackney and Redbridge in a
  variety of front-line roles. She gained an MA in Librarianship and Arts A
 dministration from City University\, and was Head of Arts for seven years 
 at the London Borough of Croydon.\n\n[15.45 - 16.00: Tea\, coffee & biscui
 ts]. \n\n16.00 - 16.15: Summary \n\n16.15 - 16.45: There will then be a sh
 ort tour of the Library showing the LSE's use of banners and posters to zo
 ne different areas of the Library. \n\nVenue: Room R301\, The Library\, Lo
 ndon School of Economics & Political Science http://www2.lse.ac.uk/mapsAnd
 Directions/Home.aspx\n\nPlease note that there are limited places availabl
 e for this event.\n\nTo book a place please use our online booking form or
  email the administrator via cpd25@lse.ac.uk\n\nCost: £125 for cpd25 memb
 ers and £155 for other institutions.\n\nCancellations less than one week 
 before the event will be charged a 50% cancellation fee. In the event of a
  ‘no-show’ on the day\, the full fee will be charged.
CATEGORIES:cpd25 Events
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