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BEGIN:VEVENT
UID:550@m25lib.org.uk
DTSTART;TZID=Europe/London:20140307T100000
DTEND;TZID=Europe/London:20140307T163000
DTSTAMP:20170315T115820Z
URL:https://www.m25lib.org.uk/events/managing-student-behaviour-21st-centu
 ry-understanding-liaison-library-strategy-event-ref-tg4msb/
SUMMARY:Managing student behaviour in the 21st century – understanding\, 
 liaison and library strategy [Event Ref. No. TG4/MSB]
DESCRIPTION:Constantly changing study behaviours means that Libraries may n
 eed to revise their boundaries and consider how they accommodate tweeting\
 , eating\, drinking and chatting to their friends. This workshop day will 
 examine how Libraries react and manage these newly emerging behaviours in 
 order to keep the library an appropriate place for learning without lookin
 g out of touch with the needs of our 21st century users?\n\nDuring the mor
 ning\, Ash Charlton from Ace Training will encourage us to better understa
 nd student behaviour\, to see where students are coming from and appreciat
 e the pressures that they are under. He will involve attendees in setting 
 a potentially negative scene positively and in dealing with difficult situ
 ations if they do arise.\n\nIn the afternoon there will be three short pre
 sentations around the subject of managing student behaviour and the opport
 unity to share good practice.\n\nAttendees will go away armed with ideas a
 nd techniques to use in their own libraries.\n\nOverview: \n\n9.30 – 10.
 00: Registration with tea\, coffee &amp\; biscuits\n\n10.00: Start\n\nAsh 
 Charlton of ACENTERPRISE:\n* Assertiveness\n* conflict resolution\n* emoti
 onal intelligence\n\n[11.15 - 11.30: Tea\, coffee &amp\; biscuits]\n\n13.0
 0 – 13.45: Lunch\n\n13.45- 14.10:  Richard Collings\, LSE\n\n14.10– 1
 4.35: Anna Knox\, UEL (Docklands)\n\n14.35 – 15.00: Ed Boyden\, Sussex U
 niversity\n\n15.00-15.15:  Questions to the panel\n\n15.15 – 15.30 Tea\
 , coffee &amp\; biscuits\n\n15.30 -16.15 Group discussions\n\n16.15 – 16
 .30: Summary &amp\; close.\n\nVenue: Room 204\, 28 Russell Square (the en
 trance is through 26 Russell Square)\, Birkbeck College\, University of Lo
 ndon\, http://www.bbk.ac.uk/maps\n\nPlease note that there are limited pla
 ces available for this event.\n\nTo book a place please use our online boo
 king form or email the administrator via cpd25@london.ac.uk\n\nCost: £150
  for members and £225 for other institutions.\n\nCancellations less than
  one week before the event will be charged a 50% cancellation fee. In the 
 event of a ‘no-show’ on the day\, the full fee will be charged.\n\n&nb
 sp\;
CATEGORIES:cpd25 Events
LOCATION:Room 204\, 28 Russell Square\, Birkbeck College\, Russell Square\,
  London\, WC1B 5DS \, United Kingdom
GEO:51.5216662;-0.12810500000000502
X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Russell Square\, London\, W
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  Square\, Birkbeck College:geo:51.5216662,-0.12810500000000502
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TZID:Europe/London
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DTSTART:20131027T010000
TZOFFSETFROM:+0100
TZOFFSETTO:+0000
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