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UID:513@m25lib.org.uk
DTSTART;TZID=Europe/London:20130426T163000
DTEND;TZID=Europe/London:20130426T163000
DTSTAMP:20170315T115522Z
URL:https://www.m25lib.org.uk/events/managing-student-behaviour-in-the-21s
 t-century-understanding-liaison-and-library-strategy-event-ref-no-tg4msb/
SUMMARY:Managing student behaviour in the 21st century – understanding\, 
 liaison and library strategy [Event Ref. No. TG4/MSB]
DESCRIPTION:In the Library\, in between studying\, students may be tweeting
 \, drinking coffee and chatting to their friends.  This workshop day will 
 examine whether Libraries still need to set boundaries for student behavio
 ur in order to keep the library an appropriate place for learning without 
 looking out of touch with the demands placed on the students of the 21st c
 entury?\n\nIn the morning session Ash Charlton from Ace Training will enco
 urage us to better understand student behaviour\, to see where students ar
 e coming from and appreciate the pressures that they are under.   He will 
 involve attendees in setting a potentially negative scene positively and i
 n dealing with difficult situations if they do arise. There will also be t
 he opportunity to look at some short case studies and share good practice 
 with colleagues. \n\nIn the afternoon there will be three short presentati
 ons around the subject of managing student behaviour.  \n\nAttendees will 
 go away armed with ideas and techniques to use in their own libraries.\n\n
 Overview: \n\n9.00 - 9.30: Registration with tea\, coffee & biscuits \n\n9
 .30: Start \n\nAsh Charlton of ACENTERPRISE: \n* Assertiveness\n* conflict
  resolution\n* emotional intelligence \n\n[11.15 - 11.30: Tea\, coffee & b
 iscuits]\n\n13.00 - 13.45: Lunch \n\n13.45- 14.15  Dr Veronica Lawrence\, 
 Librarian\, Goldsmiths: &quot\;Tales of the Unexpected: Student Behaviour 
 and the Library&quot\;\n\n14.15 – 14.45 Anna Knox\, Customer Services Ma
 nager\, UEL: &quot\;Managing library zones&quot\;\n\n14.34 – 15.15  Tama
  White - Welfare Officer of the Goldsmiths SU The University Library: &quo
 t\;The Student's Experience&quot\;\n\n15.15 – 15.30 Tea\, coffee & biscu
 its\n\n15.30 -16.15 Group discussions \n\n16.15 - 16.30: Summary & close. 
 \n\nVenue: Goldsmiths\, University of London – Room 314 in the New Acade
 mic Building\; Website: http://www.gold.ac.uk/library/  \n\nPlease note th
 at there are limited places available for this event.  \n\nTo book a place
  please use our online booking form or email the administrator via cpd25@l
 se.ac.uk \n\nCost: £125 for members and £185 for other institutions. \n\
 nCancellations less than one week before the event will be charged a 50% c
 ancellation fee. In the event of a ‘no-show’ on the day\, the full fee
  will be charged.
CATEGORIES:cpd25 Events
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