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UID:628@m25lib.org.uk
DTSTART;TZID=Europe/London:20151110T090000
DTEND;TZID=Europe/London:20151110T160000
DTSTAMP:20170315T121201Z
URL:https://www.m25lib.org.uk/events/managing-student-behaviour-understand
 ing-liaison-strategy-event-ref-tg4sbh-2/
SUMMARY:Managing student behaviour: understanding\, liaison and strategy [E
 vent Ref. No. TG4/SBH]
DESCRIPTION:Twitter – #cpd25SBH\n\n&nbsp\;\n\n**BACK BY POPULAR DEMAND!!*
 *\n\n&nbsp\;\n\nThe 21st century university library environment has become
  in many respects regarded as a “safe place” and space to “feel at h
 ome” for many students. Alongside the traditional resources\, the librar
 y may replicate the comfort of a modern entertainment hub with cafés\, bi
 g screen areas\, comfy seating with demanding expectations from the patron
 s. In this atmosphere frontline staff may face increasingly difficult anti
 -social behaviour. Drawing on the rich experience of the speakers this wor
 kshop will examine approaches to setting boundaries for behaviour while ma
 intaining a friendly professional environment for learning and teaching su
 pport.\n\nThis workshop would be ideal for front-line library staff\, libr
 ary supervisors and student services staff. Attendees will have a chance t
 o network and share best practice with peers and professionals.\n\n&nbsp\;
 \n\nGuest speakers include:\n\nCaroline Lloyd - Associate Director Librar
 y &amp\; Research Services\, Goldsmiths University of London\n\nAsh Charlt
 on – Director\, Ace Training\n\nStephen Bowman – Deputy Librarian\,
  University of Chichester\n\nKaren Ellis-Rees - Learning Resources Manage
 r\, University of Arts London\n\nAlice Hughes - Goldsmiths\, University of
  London (student speaker)\n\nCarl Gent - Goldsmiths\, University of London
  (student speaker)\n\n&nbsp\;\n\nProgramme:\n\n0900-0930 – Registration\
 n\n0930-0935- Introduction and Welcome Elizabeth Williams\n\n0935-1100 –
  “Creating Positive Outcomes – Best Approach” – Ash Charlton\n\nDu
 ring the participative morning workshop Ash Charlton will discuss changing
  pressures on the student population\, and\, in the light of these\, recom
 mend effective strategies for setting boundaries and challenging difficult
  behaviour.\n\n1100-1115 – Break\n\n1115-1300 – “Creating Positive O
 utcomes – Practical Skills” – Ash Charlton\n\nIn an enjoyable and in
 teractive session\, Ash Charlton will work with the group to agree standar
 ds of positive language use\, awareness of cultural issues that may affect
  communication\, and make recommendations for challenging unacceptable beh
 aviour.\n\n1300-1345 – Lunch\n\n1350-1405 – “Sign O' the Times: SU 
 Liaison on a Poster Campaign” – Stephen Bowman\n\n1410-1425 – “Be
 tween student and staff: building empathy through 24-hour liaising with t
 he student body” – Alice Hughes and Carl Gent\n\n1430-1445 – “Ain'
 t misbehaving': Can we prevent bad behaviour in the library?” – Karen 
 Ellis-Rees\n\n1450-1505 – Break\n\n1510-1525 – “Engaging with Stude
 nts : the strategic framework” – Caroline Lloyd\n\n1530-1550 – Panel
  discussion speakers with Q&amp\;A - Elizabeth Williams to chair\n\n1600 
 – Close\n\n&nbsp\;\n\nVenue:\n\nThe Hardy Room at the London Mathematica
 l Society\, 57-58 Russell Square\, London WC1B 4HS\n\nWebsite – www.lms.
 ac.uk\n\n&nbsp\;\n\nCost:\n\n£90 for members and £135 for other institut
 ions.\n\nCancellations less than one week before the event will be charged
  a 50% cancellation fee. In the event of a ‘no-show’ on the day\, the 
 full fee will be charged.\n\nTo book a place please use our online booking
  form.
CATEGORIES:cpd25 Events
LOCATION:The Hardy Room at the London Mathematical Society\, 57-58 Russell 
 Square\, London\, WC1B 4HS\, United Kingdom
GEO:51.5211757;-0.12442060000000765
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 on\, WC1B 4HS\, United Kingdom;X-APPLE-RADIUS=100;X-TITLE=The Hardy Room a
 t the London Mathematical Society:geo:51.5211757,-0.12442060000000765
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DTSTART:20151025T010000
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