BEGIN:VCALENDAR
VERSION:2.0
PRODID:-//wp-events-plugin.com//7.2.3.1//EN
TZID:Europe/London
X-WR-TIMEZONE:Europe/London
BEGIN:VEVENT
UID:644@m25lib.org.uk
DTSTART;TZID=Europe/London:20160314T130000
DTEND;TZID=Europe/London:20160314T163000
DTSTAMP:20170315T121247Z
URL:https://www.m25lib.org.uk/events/sharing-best-practice-library-perform
 ance-indicators-event-ref-tg3kpi-2/
SUMMARY:Sharing Best Practice in Library Performance Indicators [Event Ref.
  No. TG3/KPI]
DESCRIPTION:Twitter – #cpd25_KPI\n\n&nbsp\;\n\nJoin cpd25 for an afternoo
 n looking at best practice in setting and monitoring KPIs and making effec
 tive use of them alongside our Results Indicators and other metrics that l
 ibraries collect. The event will welcome speakers both internal and extern
 al to the M25 Group who will present case studies on their KPIs\, includin
 g how they were devised and how they are evaluated.\n\nThere will be plent
 y of opportunity for discussion with workshops focussing on using\, settin
 g and measuring KPIs as well as considering accountability. The facilitato
 r who has a lot of experience in library statistics and KPIs will bring th
 e discussions together at the end of the afternoon.\n\n&nbsp\;\n\nGuest sp
 eakers:\n\nLeo Appleton - University of the Arts\, London\n\nPat Simons - 
 Queen Mary\, University of London\n\nElizabeth Malone - Kingston Universit
 y\n\n&nbsp\;\n\nProgramme:\n\n1300-1330 – Registration\n\n1330-1340 – 
 Welcome &amp\; Introduction\n\n1340-1410 – Case Studies\n\n1410-1420 - W
 hat do we mean by KPIs? What are our performance indicators and results in
 dicators in libraries?\n\n1410-1445 – Discussion groups – ‘What KPIs
  do you use and\n\n1445-1500 – Feedback\n\n1500-1520 – Break\n\n1520-1
 545 – Discussion groups – ‘Monitoring\, reporting and acting upon KP
 Is and Results Indicators’\n\n1545-1600 – Feedback\n\n1600-1615 – Co
 nclusion and close\n\n&nbsp\;\n\nVenue:\n\nSeng Tee Lee Library\, Senate H
 ouse Library\, Senate House\, Malet Street\, London\, WC1E 7HU\n\nWebsite 
 – http://senatehouselibrary.ac.uk/visiting-the-library/\n\n&nbsp\;\n\nC
 ost:\n\n£80 for members and £120 for other institutions.\n\nCancellation
 s less than one week before the event will be charged a 50% cancellation f
 ee. In the event of a ‘no-show’ on the day\, the full fee will be char
 ged.\n\nTo book a place please use our online booking form.
CATEGORIES:cpd25 Events
LOCATION:Senate House Library\, Malet Street\, London\, WC1E 7HU\, United K
 ingdom
GEO:51.52140989999999;-0.1302395999999817
X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Malet Street\, London\, WC1
 E 7HU\, United Kingdom;X-APPLE-RADIUS=100;X-TITLE=Senate House Library:geo
 :51.52140989999999,-0.1302395999999817
END:VEVENT
BEGIN:VTIMEZONE
TZID:Europe/London
X-LIC-LOCATION:Europe/London
BEGIN:STANDARD
DTSTART:20151025T010000
TZOFFSETFROM:+0100
TZOFFSETTO:+0000
TZNAME:GMT
END:STANDARD
END:VTIMEZONE
END:VCALENDAR