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UID:473@m25lib.org.uk
DTSTART;TZID=Europe/London:20120618T163000
DTEND;TZID=Europe/London:20120618T163000
DTSTAMP:20170315T115140Z
URL:https://www.m25lib.org.uk/events/staff-development-officers-forum-ii-e
 vent-ref-no-tg1sdo2-2/
SUMMARY:Staff Development Officers Forum II [Event Ref. No. TG1/SDO2]
DESCRIPTION:cpd25 is pleased to offer an event on training 'hard-to-reach' 
 staff. Erin Caseley (King's College London)\, James Woodhouse (University 
 College London) and Sara Osman (Kingston University) will share experience
 s and strategies for training part-time evening\, weekend and Night Team s
 taff\, and the special difficulties we face with training staff who are em
 ployed by sub-contractors. \n\nProgramme: \n\n13.00 – 13.30: Sandwich lu
 nch\n\n13.30 – 13.40: Introduction\n\n13.40 – 15.15: Speakers:\n\nErin
  Caseley is the Associate Director\, Customer Services Strategy at Kings C
 ollege London\, and will be talking about the challenges of ensuring eveni
 ng staff are adequately trained in order that evening services become intr
 insic to the service and not seen as an 'add on' with the real service off
 ered during the daytime. \n\nJay Woodhouse is the Departmental Safety Offi
 cer & Security Manager at University College\, London and will talk about 
 his experiences training staff who are employed by sub-contractors. \n\nSa
 ra Osman\, formerly Night Team Manager and now Sunday evening Supervisor\,
  will talk about training weekend and Night Team staff at Kingston Univers
 ity. \n\n15.15 – 15.30 Tea\, coffee and biscuits\n\n15.30 – 16.15 Grou
 p discussion\n\n16.15 – 16.30 Reporting back from groups and conclusion.
  \n\nVenue: The Hardy Room at the London Mathematical Society\, 57-58 Russ
 ell Square\, London WC1B 4HS\; Website: www.lms.ac.uk \n\nPlease note that
  there are limited places available for this event.  \n\nTo book a place p
 lease use our online booking form or email the administrator via cpd25@lse
 .ac.uk \n\nCost: £60 for members and £90 for other institutions. \n\nCan
 cellations less than one week before the event will be charged a 50% cance
 llation fee. In the event of a ‘no-show’ on the day\, the full fee wil
 l be charged.
CATEGORIES:cpd25 Events
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