BEGIN:VCALENDAR VERSION:2.0 PRODID:-//wp-events-plugin.com//7.2.3.1//EN TZID:Europe/London X-WR-TIMEZONE:Europe/London BEGIN:VEVENT UID:881@m25lib.org.uk DTSTART;TZID=Europe/London:20220210T100000 DTEND;TZID=Europe/London:20220210T124500 DTSTAMP:20220120T091034Z URL:https://www.m25lib.org.uk/events/staff-experiences-of-library-refurbis hments-or-library-building-projects-tg2-refurb/ SUMMARY:Staff experiences of library refurbishment or library building proj ects [TG2/Refurb] DESCRIPTION:This event highlights the experiences of five very different re furbishment/buildings projects within academic libraries. Each speaker wil l talk about their project\, focusing on the measures in place to assist a nd support students\, staff\, and stakeholders during the work. Whilst eac h project is unique\, there are comparable complexities inherent to all ma jor library refurbishment/buildings projects such as:\n\n the logistics o f working on a project of this scale\n keeping students\, staff\, and sta keholders informed with effective communication\n implementing temporary procedural or policy changes were necessary\n managing stakeholder relati onships throughout the project\n ensuring effective health &\; safety measures are in place\n providing feedback mechanisms for staff\, student s\, or stakeholders to raise questions or concerns\n\nYou will have the op portunity compare these projects to understand the key similarities and di fferences. You will also have an opportunity to put your questions to the speakers to gain valuable insights into the process.\n\nProgramme:\n\n 10 :00 – Introduction and session information\n 10:05 - Aqil Zahid &\; Ciaran Donnelly (Queen Mary University London) -‘Keep Moving Forwards – refurbishing in a pandemic’\n 10:25 – Questions for Aqil Zahid &a mp\; Ciaran Donnelly\n 10:30 - Phil Cheeseman (Lancaster University) -'Ex tending the reach of the Library at Lancaster University'\n 10:55 – Que stions for Phil Cheeseman\n 11:00 - Debbie North (Greenwich University) - 'What if we don’t open on time?'\n 11:20 – Questions for Debbie North \n 11:25 – Break\n 11:35 - Martina Brooks &\; Andrew Day (Drill Hal l Library - Medway) -'Let’s work together – delivering complex and int erlinking projects successfully in the Drill Hall Library'\n 11:55 – Qu estions for Martina Brooks &\; Andrew Day\n 12:00 - Elizabeth Malone ( Independent library consultant) -'In for the long haul – communications challenges on a large project\, a case study of the Town House at Kingston University.'\n 12:20 – Questions for Elizabeth Malone\n 12:25 – Ope n Q&\;A\n 12:45 - Finish\n\nSpeaker biographies\n\nAqil Zahid  has wo rked for QMUL Library Services for over 10 years. QMUL Library Services is comprised of 3 Libraries and 3 Library-managed spaces. Aqil is passionate about service improvement. He has been involved in various projects over the years\, including the refurbishment of areas following the removal of print journals via UKRR\, and being seconded to the role of Project Coordi nator for the LSP implementation. He was also instrumental in the creation of a PGT Reading Room.\n\nCiaran Donnelly has worked for Queen Mary Unive rsity of London Library Services for 6 years. Starting as a library assist ant\, he currently works as a supervisor in the Study Environments Team. A s part of this role he managed a service continuity project to maintain ac cess to the library and its resources throughout a refurbishment that enco mpassed\, in two phases\, the entire ground floor of the university’s ma in library. This is the theme of today’s talk\n\nPhil Cheeseman holds th e role of Associate Director for Academic Services in the library at Lanca ster University. His areas of responsibility include leadership for the Fa culty Librarian and Learning Development teams as well as Special Collecti ons and Archives. Phil led the project to design the library extension\, a cting as client on behalf of the library during its construction and co-or dinating activities during the launch and subsequent use of the space. He has also led in development of the Library 5-year vision. Phil is the staf f development lead for Academic Libraries North.\n\nDebbie North: I have w orked for the University of Greenwich for 29 years and have held the post of Avery Hill Library Manager for the past 3 years. I began my career as a library assistant in a hospital library and have moved through various su pervisory roles and site locations so have a very good knowledge of librar ies from the ground up. At Avery Hill we support Health and Education stud ents and it is very satisfying to work with Faculty\, SU and Estates colle agues. The library is at the heart of the Avery Hill campus so we are inte gral to the services and support offered to our students.\n\nMartina Brook s has worked for the Drill Hall Library on the Universities at Medway camp us since Aug 2015. The Drill Hall Library is a partnership of 3 Universiti es sharing library facilities\, Greenwich\, Kent and Canterbury Christ Chu rch. Martina has a passion for excellent Customer Service and improving se rvice environments\, with over 30 years’ experience of managing staff\, business improvement and service redesign. Her background as a Retail Mana ger\, Officer Manager\, HR \, Business Analyst has given her a vast amount of experience in the Service improvement and Customer Service sector. Sin ce joining the Drill Hall. Martina has project managed many improvements\, installation of a book sorter\, redesign of the library floor including n ew furnishings\, implementing the use of and monitoring of process notes\, the introduction of a Family Friendly study room\, online feedback/ repor ting systems and redesign of the Drill Website and content\, moving a numb er of services to a self-service/online facilities.\n\nAndrew Day has work ed at the Drill Hall Library since January 2020\, just in time for the wor ldwide pandemic. Andrew manages the Academic Services and Collections team \, of three Academic Support and Liaison Librarians\, and three Academic S ervices Assistants. The team is responsible for delivering information lit eracy training to students from our three academic partners\, as well as p urchasing and managing print and online resources for CCCU\, University of Greenwich\, and University of Kent courses at Medway. Andrew has started out in public libraries\, moving to Imperial College London Library in 200 7\, with his first librarian role being at the University for the Creative Arts in Rochester between 2015 and 2020. The Medway to Kent stock moves p roject was the first project of this scale and complexity that he led on a nd proved to be a valuable learning experience\, with excellent support fr om his colleagues in the Drill Hall and the University of Kent.\n\nElizabe th Malone is the former Co-Director of Library &\; Learning Services an d Head of Student Services at Kingston University.  Prior to leaving King ston in the summer of 2021\, she spent 8 years as one of the leading stake holders in the Town House project which combined a new university library with dance and performance areas and public spaces.  The project was rece ntly awarded the RIBA’s Stirling Prize for the UK’s best new building.   With 25 years in library senior management\, Elizabeth has extensive ex perience of a range of large change management projects\, including new li brary systems\, staffing restructures\, customer service excellence and th e development of one-stop-shop facilities for students.  She is now worki ng as an independent library consultant (librarymentor.co.uk) and is keen to support new managers and leaders in their career development and to wor k with teams on developing fresh approaches to their work.\n\n \;\n\nC ost\n£25.00 members\n£50.00 non member institutions\n\nInformation for j oining:\n\n This session is virtual and will run via Zoom. Once your book ing has been confirmed\, joining instructions will be emailed the day befo re the event.\n Electronic CPD attendance certificates can be provided on request. Please request via cpd25@london.ac.uk\n\nCancellations less than one week before the event will be charged a 50% cancellation fee. In the event of a ‘no-show’ on the day\, the full fee will be charged.\n\nTo book a place please use our online booking form. Please remember to includ e your PO number as bookings cannot be confirmed without this.\n\n \; CATEGORIES:cpd25 Events END:VEVENT BEGIN:VTIMEZONE TZID:Europe/London X-LIC-LOCATION:Europe/London BEGIN:STANDARD DTSTART:20211031T010000 TZOFFSETFROM:+0100 TZOFFSETTO:+0000 TZNAME:GMT END:STANDARD END:VTIMEZONE END:VCALENDAR