BEGIN:VCALENDAR VERSION:2.0 PRODID:-//wp-events-plugin.com//7.2.3.1//EN TZID:Europe/London X-WR-TIMEZONE:Europe/London BEGIN:VEVENT UID:1023@m25lib.org.uk DTSTART;TZID=Europe/London:20260226T100000 DTEND;TZID=Europe/London:20260226T113000 DTSTAMP:20260225T092956Z URL:https://www.m25lib.org.uk/events/staying-positive-in-trying-times-look ing-after-yourself-tg4/ SUMMARY:Staying Positive in Trying Times: Looking After Yourself [TG4/Posit ive] - Bookings now closed DESCRIPTION:*BOOKINGS FOR THIS EVENT HAVE NOW CLOSED. Please contact cpd25@ london.ac.uk with any queries.*\n\nIf you were in a great mood\, you would treat all customers marvellously. However it’s hard to stay\npositive a fter difficult encounters. Also\, times like that take their toll on your general wellbeing. In this seminar we look at how to stay as positive as p ossible during the encounter\, immediately after and long-term. Participan ts share and gain practical strategies\, and an opportunity to practice th ese.\n\nProgramme:\n\n Intros: problems in practice\n Group work: During /After/Long after\n Debrief: staying positive\n Chat: long-term positivi ty/wellbeing\n Exercise: somatic stress relief\n\nWe start by introducing real life problems and issues the participants have with challenging situ ations. We then look at three situations\; during the encounter\, immediat ely afterwards and in the long term\, and discuss strategies for staying p ositive under pressure.\n\nThese are debriefed and added to until everyone has the complete toolbox of methods. We then go on to look at methods for ‘not taking it personally’ and ‘not taking it home’\, and end wit h a somatic exercise for long-term stress relief which is also made availa ble on MP3.\n\nWhat you'll need: No advance preparation needed\, and you d on’t need to take notes as a writeup will be provided after the event.\n \nAbout the trainer:\n\nAsh Charlton has delivered very successful and enj oyable HR and diversity-related courses and facilitated sessions for over 20 years. He has extensive experience with local authorities\, universitie s and charities as well as international NGOs and the UN. The Sunday Times described his style as ‘participatory\, fun and respectful’.\n\n  \;\n\n"The trainer was himself very positive but also very authentic and h onest and open. The content was easy to relate to. I was left with lots to think about\, in a good way." Attendee\, cpd25 'How to Stay Positive and Happy'\, August 2024.\n\n"Great session by Ash. Particularly good at putti ng people at ease which helps everyone feel they can safely contribute." A ttendee\, cpd25 'How to Stay Positive and Happy'\, August 2024.\n\n \; \n\nInformation for joining:\n\n This session is virtual and will run via Zoom. Once your booking has been confirmed\, joining instructions will be emailed the day before the event.\n Electronic CPD attendance certificat es can be provided on request. Please request via cpd25@london.ac.uk\n\nC ost\n£25 members\n£50 for other institutions.\n\nCancellations less than one week before the event will be charged a 50% cancellation fee. In the event of a ‘no-show’ on the day\, the full fee will be charged.\n\n&nb sp\;\n\n*BOOKINGS FOR THIS EVENT HAVE NOW CLOSED. Please contact cpd25@lon don.ac.uk with any queries.* CATEGORIES:cpd25 Events END:VEVENT BEGIN:VTIMEZONE TZID:Europe/London X-LIC-LOCATION:Europe/London BEGIN:STANDARD DTSTART:20251026T010000 TZOFFSETFROM:+0100 TZOFFSETTO:+0000 TZNAME:GMT END:STANDARD END:VTIMEZONE END:VCALENDAR