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Change Management [Event Ref. No. TG4/CM]


4:30 pm

Event Type

When you are facing significant challenges, whether it is squeezed rising costs, re-structuring or developing a significant project, staff may be apprehensive and resistant to change. To help support your organisation and staff good working practices including effective planning and change management are essential.

The morning workshop will be facilitated by Ash Charlton from Ace Training. He will explore why change management skills are so important, how to improve them and will provide a practical toolkit of techniques for managers and supervisors to take back to the work place.

In the afternoon there will be three short presentations around practical change management.

This full-day workshop is for library supervisors and managers, and attendees should go away confident in their abilities to help library staff cope with change, make the most of change, and manage the whole process effectively in their own libraries.


9.00 – 9.30: Registration with tea, coffee & biscuits

9.30 start: Ash Charlton will lead a workshop to develop an understanding of how change affects individuals and teams and to provide tools to support staff through change

[11 – 11.30: Tea, coffee and biscuits]

13.00-13.45: Lunch

13.45- 14.15: Liz Kerr, Heading of Learning Resources, Regents College (title TBC)

14.15-14.45: Regina Everitt, Learning Resources Manager, London College of Communication, UAL
The Library Service at London College of Communication had the dubious honour of embarking on major building projects for not one but two consecutive summers…without closing the service! Regina Everitt will describe the highs and lows of leading change while keeping the doors open.

14.45 – 15.15: Jo Taplin-Green, LSE Library, The Introduction of a New Public Services Model

15.15 – 15.30: Tea

15.30-16.15: Discussion groups

16.15-16.30: Summary & close.

Venue: The Court Room, Senate House, University of London, London WC1E 7HU; Website:

Please note that there are limited places available for this event.

To book a place please use our online booking form or email the administrator via

Cost: £125 for members and £185 for other institutions.

Cancellations less than one week before the event will be charged a 50% cancellation fee. In the event of a ‘no-show’ on the day, the full fee will be charged.

Booking form for M25 Members   Booking form for non-Members