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M25 AGM & Annual Conference 2018


9:00 am - 6:00 pm


Theatre Royal Drury Lane
Catherine St, London, WC2B 5JF

Event Type

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“Engaging users”

The 2018 AGM and annual conference will take place on Tuesday 24th April in the Grand Saloon of the Theatre Royal Drury Lane. The Consortium’s AGM will take place during the registration period and all Representatives are invited to attend that meeting. Further details about the elections taking place at the AGM can be found here.


09:00-10:00   Registration and coffee

(09:15-09:45   AGM of the M25 Consortium of Academic Libraries)

10:00   Welcome and opening remarks. Thomas Baldwin, Executive Manager of M25 Consortium of Academic Libraries

10:05   Keynote: ‘As you like it: translating student feedback into the design of the new library building’ Matthew Brooke and Helen Rimmer, Royal Holloway University of London

10:45   ‘Using audience response systems to enhance student engagement and learning in information literacy teaching’ Paula Funnell, Queen Mary University of London

11:15   Coffee break

11:35   ‘Listen!: Exploring the experiences of marginalised and silenced users’ David Clover, University of East London

12:10   ‘Excellence in Engagement: the “Essex” 10-step Programme to Transform Users into Partners’ Emma Wisher and Stephanie Gibson, University of Essex

12:45   Lunch

13:45   Pecha Kucha session

  • ‘Measuring visitor satisfaction’ Rachel Ashtari, Drill Hall Library
  • ‘What about us?  UX = Staff 2’ Regina Everitt, SOAS
  • ‘Introducing the human touch to information provision: Human Book Events at Middlesex University’ Vanessa Hill & Monna Rizvi, Middlesex University
  • ‘Games for learning – initial experiences’ Beate Follmann, St Mary’s University Twickenham
  • ‘Designing fit for purpose roaming’ Jaimee McRoberts, The British Library

14:30   ‘Owl about that? Using birds of prey to engage students with library support’ Ruth Houghton and Laura Newman, Middlesex University

14:55   Coffee break

15:15   ‘New methods, new partners: the impact of a collaborative student/staff UX project’ (Robert Elves (staff) and Kateryna Ivanova (user), Kingston University

15:50   Closing remarks. Thomas Baldwin, M25 Consortium of Academic Libraries.

16:00   Drinks reception

18:00   Close


We are very grateful to our sponsors for their support of the Consortium’s conference.

Gold sponsors


Silver sponsors


Cost of attendance:

  • For M25 member libraries
    • one free place (normally for the Representative).
    • additional places are £125.
  • Non-M25 Members: £175
  • Speakers: £65

Cancellation costs: cancellation is free until 23:59 on 16th April. Cancellations less than one week before the conference will be charged 50%. No-shows on the day will be charged 100%.

To reserve a place please fill out the booking form using the link below, selecting ‘M25’ under ‘Type of event’. Please remember to include your PO number at the time of booking.

Booking form for M25 Members   Booking form for non-Members