New Managers Skills Programme

CPD25 New Managers Skills Workshop Series 2005
26 January, 9 February, 23 February 2005
9.45am to 4.30pm
King’s College London
Maughan Library

The programme consists of three, one-day workshops and has been specifically designed for staff in academic libraries and information services who have some limited experience of managing or supervising staff. This course is also suitable for those new to a management role or with experience and wanting to refresh their skills. The three sessions are linked and previous participants found this approach to be particularly helpful, allowing issues and questions raised during one session to be covered in subsequent workshops.

The sessions are intended to be practical. Participants will be encouraged to share ideas and approaches to identify individual service action plans, which can be implemented on their return to work. Participants must be able to attend all three sessions and be prepared to carry out short practical assignments between the sessions.

Overall objectives

To provide a co-coordinated training programme which reflects the specific needs of Information Services staff within HE institutions

To help participants to identify the key elements of managing and supporting staff in the context of change

To give practical help in achieving results through others, management skills and styles, managing effective teams, managing performance, dealing with difficult situations and managing your own development.

To allow an exchange of ideas and experience across different institutions

To share good practice from within library and information services and elsewhere

To improve individual skills and self confidence

To encourage a problem solving approach through the preparation of individual and service action plans

Outline programme

Management skills and styles

The challenge of management in the context of rapid change

Management skills and styles

Practical work on Motivation Communication Delegation

Practical work for Day 2

Leading successful teams

The manager’s responsibility for leading successful teams

Team challenge: Practical exercise in small groups

Introduction to group dynamics

Models of team leadership

Team life cycle

Individual roles and responsibilities

Keeping teams on track

Managing ‘virtual’ teams

Dealing with difficult issues in teams

Practical work for Day 3

Managing performance

Developing a positive approach to negative performance

Exploring a framework for dealing with ‘poor performance’

The assertive manager: Giving constructive feedback and other techniques

Dealing with difficult and sensitive issues: case studies

Managing upwards: Negotiating and influencing skills

Managing ourselves: What next?

Programme evaluation and end of session

Cost is £200 for CPD25 members, £260 for M25 affiliate members and £320 for other institutions, including refreshments

Please note that there are 12 places available for this event, which will be allocated on a first-come-first-served basis. Bookings will close on the 5th January 2005, cancellations after that date will incur a 75% cancellation fee. In the event of a “no show??? on the day 100% cancellation charges will apply.