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From Strategy to Practice: Operational Managers’ Networking event [Event Ref. No. TG4/OMN]


9:30 am - 1:00 pm


The Burnside Room, London Mathematical Society
57-58 Russell Square, London, WC1B 4HS

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Twitter – #cpd25OMN

Communicate, connect, consult, collaborate and share.

In this changing economic environment, service point managers are increasingly expected to deliver quality services with fewer resources.  This event will focus on sharing best practices from practitioners who manage day-to-day front line services. The focus of the day will be on how managers implement strategic ideas from the top and translate them into operational practices. The day will enable participants to connect and network with colleagues as well as sharing their experiences of managing front line Library services.

Through a series of presentations, participants will be introduced to best practices in three university libraries. Three library managers will share their experiences of managing front line library services and staff.  The key themes will range from moving to a brand new library, value engineering and refurbishing in short period.

This event is designed for Library supervisors, Campus Library managers and front desk managers.



0930-1000 – Tea/coffee, registration and Introduction

1000–1030 – Stephen Bowman, University of Chichester

‘Everything you were afraid to ask about Value Engineering’

1030-1100 – Florence Achen-Owor, University of East London

‘Moving to a brand new Library’

1100–1115 – Tea/coffee

1115-1145 – Karen Ellis-Rees, University of the Arts

‘Planning a major refurbishment in a short period’

1145-1215 – Discussion groups

1215–1230 – Roundup and close

1230-1300 – Lunch



The Burnside Room at the London Mathematical Society, 57-58 Russell Square, London WC1B 4HS

Website –



£65 for members and £98 for other institutions.

Cancellations less than one week before the event will be charged a 50% cancellation fee. In the event of a ‘no-show’ on the day, the full fee will be charged.

To book a place please use our online booking form or email the administrator via

Booking form for M25 Members   Booking form for non-Members