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Change Management [Event Ref. No. TG4/CHAN]’


4:30 pm

Event Type

* Please note that this workshop complements the workshop on Feedback and Difficult Conversation which is being held on 20th April 2012 *

When you are facing significant challenges, particularly in today’s economic climate, whether it be squeezed rising costs, re-structuring or developing a significant project, inevitably staff are nervous and there will be some resistance to change. Change management skills are important to the survival and success of any organisation.

More importantly, good work practices involve planning and managing change effectively. This in turn helps organisations to lessen the impact and take best advantage of the opportunities that change offers. Handling change effectively can make your library stronger and more resilient.

This workshop will be facilitated by Ash Charlton from Acenterprise. He will explore why change management skills are so important, how to improve them and will provide a practical toolkit of techniques for managers and supervisors to take back to the work place.

This full-day workshop is for library supervisors and managers, and attendees should go away confident in their abilities to help library staff cope with change, make the most of change, and manage the whole process effectively in their own libraries.


9.30am: Registration

10.00-12.30: Ash Charlton will lead a workshop to develop an understanding of how change affects individuals and teams and to provide tools to support staff through change

[11 – 11.30: Tea, coffee and biscuits]

12.30-1.30pm: Lunch

1.30-2.30: Discussion groups:

* How to take change forward: following initial change and development, how do we keep the change on track and not fall back on the ‘old ways of doing things’ and the status quo. Discussion and change of experiences

* How is your organisation changing? What are the drivers of change in your organisation? How to identify the key policies, strategies and stakeholders in organisational change. Discussion and change of experiences

* Working with people during change: how to supervise people during a time of change: good practice in communicating, supervising, supporting, problem-solving and team-working. Discussion and change of experiences

2.30-2.50: Feedback from discussion groups

2.50-3.00: Tea, coffee and biscuits

3.00-4.00 Three brief cases studies of change, from speakers within HE. Each speaker will outline and comment on change in their workplace. Q & A sessions at the end of each case study

* Donald Lickley – A personal perspective on organisational change at H. M. Treasury and King’s College London.

* Combining counter and enquiry services – Jo Taplin-Green, LSE Library; Florence Achen-Owor, UEL Library (10 minutes each-20 minutes)

* Innovation with space – a year on – Sarah Gilmore, Central St. Martins, University of the Arts (20 minutes)

4.00-4.15: General Q & A and close.

Venue: The Hardy Room at the London Mathematical Society, 57-58 Russell Square, London WC1B 4HS; Website:

Please note that there are limited places available for this event.

To book a place please use our online booking form or email the administrator via

Cost: £125 for members and £190 for other institutions.

Cancellations less than one week before the event will be charged a 50% cancellation fee. In the event of a ‘no-show’ on the day, the full fee will be charged.

Booking form for M25 Members   Booking form for non-Members