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Home | Events | Changing your LMS: the good, the bad and the ugly [Event Ref. No. TG2/LMS]

Changing your LMS: the good, the bad and the ugly [Event Ref. No. TG2/LMS]


1:00 pm

Event Type

Conventional “Library Management Systems” are under threat from both open source offerings and a new generation of “Library Service Platforms” (Alma, Intota, etc.).

This session will comprise an overview of Library systems and provide 2 case studies of academic institutions who chose to move from their existing LMS. The speakers will explain in their presentations why they chose to move systems, the process they devised for choosing between the different systems available and what they think of their choice.

The session is aimed at any member of library and information staff interested in LMSs and we hope to have demonstrations of the different LMSs as well as an exchange of experience session whereby attendees can share their experiences as well,.


9.00 – 9.20: Registration with tea, coffee & biscuits

9.20 – 9.30: Welcome from event organisers / Housekeeping

9.30 – 10.30: Ken Chad (Ken Chad Consulting) – “Library systems – a changing market”

10.30 – 10.45: Tea / Coffee break

10.45 – 11.45: Gurdish Sandhu and Adjoa Boateng (University of East London) – (Ex Libris – Alma) – “UEL: The reality of being an early adopter of Alma and first in Europe”

11:45 -12:00 Q & A session.


Ken Chad – Ken Chad Consulting
Ken gained his MA from the Information Science Department at City University in London. He is also an alumnus of the Warwick University Business Innovation and Growth Programme which he completed in 2006. He has over 20 years experience in the library software business working in support, project management, implementation, sales and marketing and at Executive Director/Board level. His customers included a wide range of academic, research, college, public, corporate and national libraries in the UK and throughout the world.

Ken set up his consulting business in 2007 to help enable libraries to deliver improved services and reduce costs through more effective and imaginative use of technology. His consulting activities include reviewing/auditing library IT infrastructure and systems and help with strategy, requirements and the procurement of new and replacement systems. He also provides market intelligence and horizon scanning services for and about the information and library technology sector. Projects have included work for the UK’s JISC (Joint Information Systems Committee), SCONUL (Society of College, National and University Libraries) and RIN (Research Information Network) as well as individual libraries and businesses. He has published articles and presented widely on the strategic impact of technology-driven change.

Ken is a member (MCLIP) of CILIP , ALA and a committee member of UKSG. He set up and manages a number of free, open community resources including (for SCONUL) the Higher Education Library Technology (HELibTech) wiki, Local Government Library Technology (LGLibTech) and Open Specifications for Library Systems (LibTechRFP)

Gurdish Sandhu – University of East London
Gurdish has over 20 years experience of working in the academic libraries. Currently she is working as an associate director at the University of East London. She is responsible for the strategic development of library systems & technology, ECDL service, e-services, collections development, digitisation projects and research support. Her focus is to align library services with the mission and vision of the university and deliver the library/ information services efficiently, just in time and cost affectively by deploying ICT judiciously. She has qualifications in computing, library and information studies and business administration and has implemented several large scale internal & external projects ranging from collections management, digital library, establishment of integrated help desk, replacing & developing library systems, website development etc.

Adjoa Boateng – Collections Development Manager, University of East London
Her professional activities include active membership of CPD25 Task group 2 members and IFLA
Adjoa has previously presented on Information literacy for the popular LinkedIn group London Information and Knowledge Exchange (LIKE), EPUGUKI and NAG. She facilitated the workshop “Moving sectors: Practical pathways to a different role” for the 2012 CILIP New Professionals Day and has also written for Update.

Venue: The Hardy Room at the London Mathematical Society, 57-58 Russell Square, London WC1B 4HS; Website:

Please note that there are limited places available for this event.

To book a place please use our online booking form or email the administrator via

Cost: £60 for members and £90 for other institutions.

Cancellations less than one week before the event will be charged a 50% cancellation fee. In the event of a ‘no-show’ on the day, the full fee will be charged.

Booking form for M25 Members   Booking form for non-Members