New Managers Skills Programme 3

cpd25 – New Managers Series
Feb 1st, Feb 14th, March 8th 2006
9.15-4.30pm.

Fully booked

The programme consists of three, one-day workshops and has been specifically designed for staff in academic libraries and information services who have some limited experience of managing or supervising staff. This course is also suitable for those new to a management role or with experience and wanting to refresh their skills. The three sessions are linked and previous participants found this approach to be particularly helpful, allowing issues and questions raised during one session to be covered in subsequent workshops.
The sessions are intended to be practical. Participants will be encouraged to share ideas and approaches to identify individual service action plans, which can be implemented on their return to work. Participants must be able to attend all three sessions and be prepared to carry out short practical assignments between the sessions.

Overall objectives
• To help participants to identify the key elements of managing and supporting staff in the context of change
• To give practical help in achieving results through others, management skills and styles, managing effective teams, managing performance, dealing with difficult situations and managing your own development.
• To allow an exchange of ideas and experience across different institutions
• To share good practice from within library and information services and elsewhere
• To improve individual skills and self confidence
• To encourage a problem solving approach through the preparation of individual and service action plans

Outline programme

1. Management skills and styles [01.02.06]
Birkbeck College
Main Building Room 538

• The challenge of management in the context of rapid change
• Management skills and styles
• Practical work on
Motivation
Communication
Delegation
• Practical work for Day 2

2. Leading successful teams [14.02.06]
School of Oriental & African Studies
Brunei Gallery – Room B205

• The manager’s responsibility for leading successful teams: Model of team leadership
• Team challenge: Practical exercise in small groups
• Introduction to group dynamics
Team life cycle
Individual roles and responsibilities
Keeping teams on track
• Managing distributed and ‘virtual’ teams
• Dealing with difficult and sensitive issues in teams
• Practical work for Day 3

3. Managing performance [08.03.06]
School of Oriental & African Studies
Brunei Gallery – Room B205

• Developing a positive approach to negative performance
Exploring a framework for dealing with ‘poor performance’
The assertive manager: Giving constructive feedback and other techniques
Dealing with difficult and sensitive issues: case studies
• Managing upwards: A practical session on negotiating and influencing skills
• Managing ourselves: What next?
• Programme evaluation and end of session

Booking Information:

Cost for the series is £220 for CPD25 members, £250 for M25 affiliate members and £300 for other institutions, including lunch and refreshments on all three days.

Please note that there are limited places available for this event. Cancellations less than one week before the event will be charged a 50% cancellation fee. In the event of a ‘no-show’ on the day, the full fee will be charged.