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UX [Event Ref. TG1/ASPECTS]


4:00 pm - 6:00 pm


BMA House
Tavistock Square, London, WC1H 9JZ

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This workshop is part of the cpd25 Aspects programme, aimed at library staff looking to acquire additional skills and knowledge or staff working towards Chartership.

You’ve probably heard of UX, which uses the techniques of ethnography to explore how users experience library services and spaces. Although it originated in the world of web usability testing, UX has been the next big thing in libraries for some time now. But how is UX research actually carried out in practice, and does it uncover anything genuinely new? In this workshop, staff will talk about a recent UX project at the University of the Arts, and show how the approach can complement other, more traditional ways of seeking user feedback, such as surveys.

Speakers: Tania Olsson, Jayne Batch and Sandra Reed, University of the Arts, London.

Black Room, BMA House, British Medical Association, Tavistock Square, WC1H 9JP

£45 for members and £68 for other institutions.

This session takes place alongside cpd25 Aspects workshop ‘Librarians and Learning Technologies’. If an individual books both sessions a 10% discount will be applied.

Cancellations less than one week before the event will be charged a 50% cancellation fee. In the event of a ‘no-show’ on the day, the full fee will be charged.

To book a place please use our online booking form.

Booking form for M25 Members   Booking form for non-Members