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ASPECTS 5: Demystifying Research Support Roles in Libraries [TG1/ASPECTS5_Research]


1:00 pm - 4:00 pm

Event Type

Twitter: @cpd25_M25 #cpd25

This workshop is part of the cpd25 Aspects programme, aimed at library staff looking to acquire additional skills and knowledge or staff working towards Chartership.

This event will look at different aspects of roles dedicated to supporting research at all stages from entry level to senior manager level. This aims to demystify an area of library provision which can appear mysterious as we are often very focused on supporting our undergraduate students. At this event, we will hear from professionals involved in open access, scholarly communication, research support, research data management etc.

This will be of interest to anyone working in any role in a library who would like to investigate possible areas for new career development.



Justyna Burzynska, Scholarly Communications Assistant, University of the Arts London

Stephen Grace leads the team responsible for LSBU’s library collections and systems, as well as scholarly communications, archives and research data management support. He has worked in special, public and academic library sectors for more than three decades including at King’s College London and the University of East London. Interests in special collections and technology led to large digitisation projects, and the realisation digital material needs preserving. A digital preservation research project at King’s introduced colleagues and work on research infrastructures including repositories. Stephen is still active in open access and is a member of Jisc’s Transitional Agreements Oversight Group, advising it on the performance of such read and publish deals. He has lived through two REF cycles and three repository migrations – so far.

Dr Nancy Pontika is a Project Officer at the Knowledge Media Institute – The Open University, has redirected her professional focus from Open Science and Responsible Research and Innovation to the realm of Generative AI. In her current capacity, she is dedicated to maximizing the impact of Generative AI projects. With a robust portfolio spanning various national, CORE, and European initiatives such as FOSTER, FOSTER Plus, OpenMinTeD, FIT4RRI, and ON-MERRIT, she brings extensive experience to her role. Additionally, Dr. Pontika serves as an Editor at the Open Access Directory and contributes tags to the Open Access Tracking Project, further enriching her contributions to the field.

Nicola Cockarill is currently Head of Library Research Support at Royal Holloway. Nicola has worked in academic libraries throughout her career including many years as a subject librarian. The path to research support started via an opportunity to select another portfolio area alongside the subject librarian role in 2004. The research support work started, increased and grew into a professional interest which led to joining the Research Support Team at Royal Holloway in 2015. Nicola manages the team which is responsible for Open Research, Open Access, Research Data Management and scholarly communications.

Helga Neves is currently Research Data and CRIS Systems Manager at Royal Holloway. Helga worked in a variety of interesting and challenging roles throughout her career within various industries, Telecoms, Further and Higher Education, London boroughs (Merton, Kingston, and Sutton). Worked in business process improvement, project management, research support, systems and data management for many years. Helga join Royal Holloway as Research Information and Systems Manager for R&I, which has helped her develop her career and interest in research support to a higher level. In Jan 2023, Helga had the opportunity to continue with research support as part of the Library team.


£25.00 for members
£50.00 for non members

Information for joining:

  • This session is virtual and will run via Zoom. Once your booking has been confirmed, joining instructions will be emailed the day before the event.
  • Electronic CPD attendance certificates can be provided on request. Please request via

Cancellations less than one week before the event will be charged a 50% cancellation fee. In the event of a ‘no-show’ on the day, the full fee will be charged.

To book a place please use our online booking form. Please remember to include your PO number as bookings cannot be confirmed without this.

Booking form for M25 Members   Booking form for non-Members